What People Are Saying
About Five Star Painting of Raleigh

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  • “First and foremost, I want to thank you for your honesty AND integrity. You asked me if I was sure I wanted to paint before the one year inspection, this was never asked by Certa-pro. They were more concerned with making some money. Additionally, I learned a lot about the different paints, and what we wanted to accomplish. This was something else Certa-Pro never talked about. Yesterday, I read 3 articles about nail-pops, what causes them, how to repair them and other issues you can have after a year with new construction, one by Bob Vila. It's very clear that we should not be painting before the year inspection, especially since the builder will have the original paint to make the repairs and touch ups. As a result, we are postponing the painting until after our one year inspection and repairs. Please note I said "postpone" because we are going to do it right after our quality inspection and repairs. Certa-pro is out. Please retain our proposal because we intend to hire Fivestar and complete the job per the proposal you gave us. I am not naïve enough to not realize that there may be a little increase because of material costs. The integrity you showed and inquiries you made, makes it clear that you were concerned about having a satisfied home owner, and not just making a buck. Once again, thanks for you honesty and integrity, and we will see you in a little over a year to paint our home.”

    Troy L. Smith , Raleigh, NC

  • “Great job! Five Stars all the way.”

    Barbara S , Holly Springs, NC

  • “It was a pleasure working with them.”

    Carl , Fuquay Varina, NC


    Jerry S. , Holly Springs, NC

  • “It took a couple extra trips, but the final outcome was great. ”

    Chris C. , Raleigh, NC

  • “Great service! Will definitely keep referring my client base!”

    Lisa M. , Apex, NC

  • “The rate at which it was completed was astonishing! We were told 2-3 days, but then was completed after day 1. That's awesome! My question is however the labor rate did not change on the price I paid. I am curious as to why? Seems to me 1 day vs 2 days is half the time which equals half the labor. When I asked the guy in charge he said he would have someone contact me. That never happened. Speaking of follow up, I expected a manager or supervisor to maybe schedule a visit to inspect the work that was done, not a big deal on my side, as things are great, just think it would add to your customer service on your side making it appear you care about what the final product looks like. Either way, I am happy with how the house looks. But I did want to share my thoughts on follow up and ask the labor payment question. Thanks! Ryan”

    Kati B. , Holly Springs, NC

  • “Always a perfect job!!! Thanks again!”

    Joan D. , Cary, NC

  • “The work was completed and trim was replaced but is a little difficult to coordinate between the manager, the foreman, and the project manager. In addition, I would have liked to have had the trim replaced on a Saturday because I had to work the day it was done. It was good that I was able to get an additional touch up to the original paint job to correct a paint problem on the front of the chimney.”

    Brian P. , Raleigh, NC

  • “Great job ”

    Thomas H. , Raleigh, NC

  • “We were thrilled that Five Star came quickly to do an estimate and within a week were able to squeeze us in. There was a painter, Mario, that was willing/wanting to work over the weekend, he was punctual and completed our two story foyer with professional perfection. We were so glad that this company was recommended to us by our neighbors. Completely satisfied and would use them again.”

    Sara R. , Raleigh, NC

  • “awesome job and awesome team. ”

    Jennifer J. , Holly Springs, NC

  • “We're very pleased!!”

    Monica P. , Chapel Hill, NC

  • “Very nice job. Couple of splatters on tile and lots of tiny splatters on countertops I had to scrape off with my fingernails. But walls look very nice.”

    Sue G. , Cary, NC

  • “Excellent customer experience. EVERYONE from first contact on, provided us with superior service including our estimate, scheduling, paint crew! Not easily impressed, this was by far one of our best service experiences ever. We highly recommend Five Star Painting (and we already have). Thanks! ”

    Diane F. , Cary, NC

  • “The positives: The men doing the work were very nice and did quality work. They cleaned up after themselves each day. The negatives: we did have a bit of a language barrier. Because of the language barrier, we were never sure if they were done or coming back - not a big deal, just awkward. There was a significant scratch in my hardwood floors from where they moved furniture in my office. There was dust on everything on the first floor.”

    Shannon and Jeff S. , Apex, NC

  • “Excellent communication with pre-sales and scheduling. The communication with people actually doing the work needs improvement. The pressure washer person didn't know what parts of the house were to be painted and didn't know the colors. Luckily, my husband was home and could tell him. But the information was not fully communicated to the painters. They had to be told the colors again, as well as what type of paint we wanted. This should have been discussed pre-sale with no time pressure for a quick decision on the day of painting. ”

    Shelly R. , New Hill, NC

  • “everything was great, will definitely use you again.”

    Jerry S. , Holly Springs, NC

  • “We are very pleased with 5 Star. The painters were all very professional polite. We would definately use 5 Star again.”

    Maggie I. , Apex, NC

  • “The second crew was better than the 1st crew. ”

    Dan O. , Apex, NC

  • “Great work”

    Emily R. , Raleigh, NC

  • “Job done in a very timely manor,,,workers showed up on time and communicated well,,job came out great,,my wife was very satisfied,,,paul g”

    Paul and Carol G. , Fuquay Varina, NC

  • “I highly recommend Five Star Painting for any household! They did a super job and under our circumstances were very generous in their understanding ways! If you want the job done to perfection hire Five Star they will exceed your expectations! Thanks Paul & Rita”

    Rita B. , Raleigh, NC

  • “ very satisfied”

    Judith M. , Raleigh, NC

  • “Outstanding job. The crew showed on time. They were friendly and professional. They got right to work and finished the complete interior including trim in 3.5 days, despite inclement weather. I would very highly recommend Jose and his crew.”

    Michael C. , Raleigh, NC

  • “Pablo was outstanding!”

    Susan H. , Cary, NC

  • “Overall a good job.”

    Joyce P. , Raleigh, NC

  • “Quote was very reasonable, service was terrific, room looks awesome! ”

    Laura J. , Raleigh, NC

  • “I am very happy with the service and the job they did. Thank you all.”

    Johnnie J. , Garner, NC

  • “The gentlemen that came out to paint did a great job and stayed until we were satisfied!”

    Danielle L. , Cary, NC

  • “Very efficient crew. They were fast, clean and very professional. The painting tasks in our house that 5 star completed exceeded expectations and all at a reasonable price. great job!”

    Brian B. , Apex - Holly Springs, NC

  • “Bruce and his team provided quick work with a high quality result. Thank you.”

    Tom C. , Cary, NC

  • “Paint spots on bath and counter tops.”

    Dave T. , Wake Forest, NC

  • “Thanks, all went great! ”

    Jean C. , Cary , NC

  • “It was a pleasant experience with everyone at 5 star.”

    Paul M. , Cary, NC

  • “Bruce and his crew did an excellent job! Bruce is a major asset to the company. He is very knowledgeable and accommodating. Crew did a great job, communication was good, finished product was amazing, and follow up was a nice touch. ”

    Jon P. , Cary, NC

  • “Another great job. Started on time and stayed on budget!”

    Marie P. , Durham, NC

  • “This was our fourth time using Bruce Jones' Five Star Painting. As always, Five Star did an amazing job. The painting crew was quick, super clean, and did a wonderful job. We are very pleased and will use Five Star again. ”

    Lauren S. , Cary, NC

  • “The Manager, Bruce, is one of the best contractors that my family has ever worked with. We will contact Five Star for future work thanks to his awesome customer service. Of course, we will continue to refer Five Star to our friends and family. ”

    Peter H. , Apex , NC

  • “great job. Happy with outcome. ”

    Joel M. , Apex, NC

  • “Excellent job, on-time, professional, and they did the clean-up!”

    Rose B. , Fuqauy Varina, NC

  • “We are very happy with our paint. Pablo is great! ”

    Stephanie P. , Raleigh, NC

  • “The painters did an excellent job...very professional. The manager and the assistant manager stopped by to check that everything was good and to answer any questions or concerns. I would recommend 5 Star Painting to my family and friends.”

    Susan W. , Cary, NC

  • “The crew did a good job and very quick. i was a bit disappointed in the clean up over some days. Someone left our temporary fence in the backyard open as well and, had I not checked, our dogs could have gotten out. But the actual paint job was done well and the foreman was very easy to deal with.”

    Kim P. , Cary, NC

  • “Overall you did a great job. There were a couple of little things that I had hoped but didn't make a big deal about. In the initial quote there were statements that read, mailbox and pole will be included and some other little things like that. This never happened and it was a little disappointing. I was thinking initially, WOW...this is too good to be true... and it was. David Jones 919-760-9595”

    David J. , Raleigh, NC

  • “Very Professional and accomodating. ”

    Barbara D. , Holly Springs, NC

  • “Great!!!”

    Marie P. , Durham, NC

  • “I am extremely pleased with the outcome of the ceiling repair and cabinet painting. Minor and his stepdad were punctual, skilled and friendly and polite. I would definatly give them the highest praise. My only negative comment about the process would be the lack of information regarding the preparation prior to the job starting. I would have appreciated a heads-up to make sure all upstairs vents were closed and the air turned off. I expected dust and dirt downstairs where the work was being done but not all of the dust that came through the vents onto everything on the second story. I think that Bruce might have mentioned this issue. Otherwise I remain very pleased.”

    Lynda K. , Cary, NC

  • “Great job!!!”

    Marie P. , Durham, NC

  • “Very well please with all the work”

    Gennell K. , Raleigh, NC

  • “Very please with the work!”

    Gennell K. , Raleigh, NC

  • “We are very pleased with the work the lads did but my only complaint is that you need to have someone come with them that can explain what we are saying to them. Thank you, Judy Stancil”

    Judy S. , Cary, NC

  • “Good job. Appreciate the prompt start date and the quick turnaround. Everyone was good to work with. Sometimes it was hard to communicate with the workers due to my lack of Spanish speaking skills, but they were always polite nonetheless. Maybe an English speaking person on site would make things a little easier. All in all - great job!!! ”

    James J. , Holly Springs, NC

  • “Great work but took a long time to get the invoice.”

    Monica P. , Chapel Hill, NC

  • “I think you do excellent work! My clients and I have been very pleased with the results. Thanks so much, Lisa”

    Virgil R. , Cary, NC

  • “The guys that did the painting were great. They were neat and tidy and the paint looks great.”

    Jean O. , Raleigh, NC

  • “Had to come back for touch ups and corrections and it was very hard to communicate with Maurio. ”

    Lisa F. , Fuquay Varina, NC

  • “The guys were very professional and quick. They did a great job, thank you”

    Steve V. , Cary, NC

  • “y Friday they. They finished by CB Thursday=Happy camper. The painting was great. I would certainly recommend 5 Star.”

    Kathy E. , Cary, NC

  • “the crew assigned to our project were excellent.”

    Terri and Clay S. , Cary, NC

  • “Need to be able to communicate in English with at least one person on the crew. This became very frustrating for myself and the painter.”

    Fran H. , Apex, NC

  • “Thank you!”

    Claudia R. , Raleigh, NC

  • “We were completely satisfied with the job performed by Five Star Painting. We had several rooms painted, some of which had red walls that needed to be covered with a light shade of taupe. Originally, it was felt that the job would take two days. The entire job was completed in one day. The rooms look great. ”

    Marleah H. , Raleigh, NC

  • “Excellent service and they did a fantastic job. Everyone I talked to and the painters were very professional and courteous. I recommend Five Star Painting to anyone. Excellent work and value. Mike Triplette”

    Mike T. , Fuquay-Varina, NC

  • “I am very satisfied with the work your crews did. They were very professional and polite. Everyone I spoke with from Five Star Painting were fantastic. I felt like everyone was interested in addressing my needs. The price for the work done was definitely a great investment in my home and very fair. Keep up the great work. I will refer Five Star Painting to anyone asking for a recommendation. Mike T.”

    Mike T. , Fuquay-Varina, NC

  • “The painter assigned to my project was very polite, took off shoes while in the house and informed me when he was going to lunch and was done for the day which I appreciated. The painter asked questions before performing certain tasks (not all) which was appreciated as well. The removal of wallpaper from the walls went better than I anticipated. The wall prep before painting was completed satisfactorily but there were still a few spots that I would have preferred to have been spackled before paint. The overall paint job on the walls was done well with the exception of a few areas where the brush/roller strokes are not in the correct direction. The oil base paint used for the trim was done in a high gloss finish rather than a flat finish. This is an issue as the remainder of the trim in the house is a flat finish. There were also some spots on the ceiling that had to be touched up from the wall paint getting on the ceiling. These re-painted spots do not match the original coat o”

    Ken W. , Cary, NC

  • “Bruce was awesome in his thong Painting the house”

    Christian C. , Wake Forest, NC

  • “Bruce, Chad, Renee, Pachi and Miguel were prompt, professional and efficient.They went over and beyond to make sure our house would be ready to go on the market. We sold our house in 30 days! I would highly recommend 5 Star Painting to my family and friends. (I already have!)”

    Tina B. , Cary, NC

  • “Great job! All work was finished in less than two days. The painter was professional all the way. Will recommend you in the future.”

    Mike M. , Raleigh, NC

  • “Job well done. The house looked great and cleanup very good. A few touch ups had to be done but were completed very rapidly.”

    Ed and Mary W. , Raleigh, NC

  • “Great job!”

    Lily M. , Apex, NC

  • “Perfect work, great price, skilled, courteous painter.”

    Laura L. , Raleigh, NC

  • “Great service! All I am missing is a paid receipt.”

    Pam M. , Raleigh, NC

  • “I liked every thing from day 1 to finish. I was happy with the job, the workers, the price, and the Manager who quoted us. Whenever we decide to do the rest of the house we will call you again. Thank you,”

    Dan F. , Raleigh, NC

  • “I'm an Interior Designer so I'm super picky. I am so pleased with the paint job from Five Star. There were several colors for accent walls and trey ceilings and everything looks perfect.They were extremely neat and detailed oriented. Customer service satisfaction all the way. I couldn't be more pleased!!! Thanks so much, Monica Gannotta Indesign Studios”

    Monica G. , Cary, NC

  • “Soooooooo happy! I left a review on Angie's List showing how happy I am with yourservice!”

    Sharon O. , Holly Springs, NC

  • “As always, Five Star did a great job for us. Every crew we have had has been great - professional, thorough and very pleasant. Plus they always clean up well afterwards. We will use Five Star for our next painting project.”

    Maggie T. , Raleigh, NC

  • “nice job and very nice crew”

    Kelly L. , Cary, NC

  • “Thanks so much for a job well done. Your team was very good with being on time, moving items in my home, their painting and cleanup. Bruce was very professional with following up to check the job out and explain to me the things that I was in question about. ”

    Donna S. , Holly Springs, NC

  • “Have used Five Star for several projects, always on time, great work, responsive and pleasant employees. Always recommend them to friends!”

    Mary S. , Fuquay Varina, NC

  • “The team was awesome, very hard working & professional. Bruce was super to work with & accommodating with our additions and color changes during the job. We are very happy with how it all turned out. Thanks Five Star!!!”

    Becky R. , Cary, NC

  • “From prep to cleanup close to perfect.”

    Marie P. , Angier, NC

  • “The painting team did a great job.”

    Scott and Stephanie Z. , Raleigh, NC

  • “The crew did an excellent job.”

    Scott and Stephanie Z. , Raleigh, NC

  • “I am very pleased with Five Star Painting. The crew was on time, excellent job on the quality of painting and cleaned everything before leaving. Would highly recommend them and use them again.”

    Julie B. , Cary, NC

  • “Everyone involved from the estimating all the way through the communications with the office has been terrific!”

    Gerry G. , Raleigh, NC

  • “Outstanding work as always!”

    Rose B. , Fuqauy Varina, NC

  • “Very pleased with the communication, professionalism, and quality of our painting! ”

    Lauren S. , Cary, NC

  • “On time and professional. Costumers who pay by cash would be more at ease if workers were able to give some sort of paper receipt to document the compensation. Could use another person at the office to answer phones. Most of the time calls went to voice mail but she returned calls in a timely manner. Overall great service and VERY please with the paint job. ”

    Domenique T. , Cary, NC

  • “Bruce and his team were great from start to finish; efficient, responsive, professional. The project couldn't have gone better.”

    Stephanie P. , Raleigh, NC

  • “Paint job was good, but clean up and paint on items in the house was not. I also never got to do a walk thru with anyone.”

    Suzanne W. , Cary, NC

  • “We found your company on Angie's list. When we got a very detailed proposal, we decided to select FiveStar painting. We had power wash and repair work done before painting started. The team was very friendly and happy doing a great job painting the whole house and windows. The quality control check-up afterwards by Bruce Jones was very much appreciated. He identified a few follow touch-ups that his team corrected when they came back. Overall, we were most impressed and will recommend Five Star Painting to anybody. Gisela and Manfred Wentz”

    Manfred W. , Apex, NC

  • “The guys were totally awesome and did fantastic work.”

    Ed B. , Cary, NC

  • “The workmanship was excellent; the only reason I didn't rate the service a 5 is because the painters showed up without a copy of the invoice. Thus they didn't know what paint to buy nor how much to charge.”

    Audrey L. , Cary, NC

  • “We were completely satisfied we the results. It exceeded out expectations and we will schedule to have other rooms in our home done in the near future.”

    Deena L. , Fuquay-Varina , NC

  • “We are extremely pleased by the way the rooms that were painted turned out. It was a pleasure having Minor and Jose doing the job. Also pleased by the promptness with the touch up in the staircase. Thank you and we'll contact you when we're ready to paint the exterior. Sincerely, Diane Luna”

    Diane L. , Fuquay Varina, NC

  • “They did an amazing job and Everyone was so nice to work with.”

    Chad M. , Fuquay Varina, NC

  • “We were very impressed with the job! The painting is impeccable and they left the rooms perfectly clean. So happy!”

    Heather I. , Raleigh, NC

  • “Great job & pleasant team.”

    Howard K. , Cary, NC

  • “We really appreciated our painter. I had purchased the wrong color paint and he waited while my wife picked up the right color. He did one of the coats with the correct color and it looks very nice.”

    Jason C. , Cary, NC

  • “Chad is so nice. I feel very comfortable leaving him at my house to work, while I go about my day! His clean up is great and he pays attention to detail! ”

    Stacie F. , Cary, NC

  • “The painting of the front porch rails and the staining of the back deck are great. We took a little issue with the people that did the power washing. They got a little crazy with the power washer and did more of the front porch than just the railing. The lights on either side of the front door (nowhere near the railing) were both left askew. Also, there is a missing citronella candle can missing. We found the top but can't find the candle anywhere. It's not a big deal and we really don't care about it but thought you should know. Allen”

    Allen L. , Apex, NC