Five Star Painting | Warranty Protection

What is covered?

Peeling, blistering or loss of adhesion directly caused by defective preparation or application performed by Five Star Painting on surfaces identified in the signed proposal. Approved claims are remedied by inspecting, preparing and repainting the affected covered area; entire walls, rooms or homes and exact color or sheen matching are not guaranteed.

How long does coverage last?

5-Year and 10-Year warranties begin at substantial completion. Their remaining term may transfer to a subsequent owner with proof of the original project and ownership transfer. Limited Lifetime coverage lasts while the original contracting customer owns and occupies the property and is not transferable.

Important exclusions

Exclusions include moisture and leaks; mold, rust or rot; structural movement and cracking; failure of underlying coatings; impact, abrasion, misuse, improper maintenance, acts of nature or work by others. Decks, fences, pergolas, specialty surfaces, customer-supplied coatings and work outside the signed proposal are not covered.

Request warranty service

Call us promptly. Provide your contract or proof of service, completion date and photographs, and allow access for inspection. Avoid repairs before inspection except emergency work to prevent further damage.

Warranty terms, eligibility and remedies are governed by the final signed agreement. The original invoice must be paid in full, subject to applicable law. Sherwin-Williams manufacturer warranties are separate from our workmanship warranties.